Return & Refund Policy

💎 Jewels Al Bahrain – Return & Refund Policy

At Jewels Al Bahrain, we take pride in the quality and craftsmanship of every jewelry piece.
Your satisfaction is our priority, and we are here to ensure you have a smooth shopping experience.
If, for any reason, you’re not completely satisfied with your purchase, please review our return and refund policy below.


1. Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, and in their original packaging, including jewelry box, tags, and certificates (if any).

  • For hygiene reasons, earrings cannot be returned or exchanged.


2. Non-Returnable Items

  • Custom-made or personalized jewelry pieces.

  • Items purchased during promotions or discounts (including the 9 BHD Sale) — Final Sale / Non-Refundable.

  • Any product showing signs of wear or damage not caused by us.


3. How to Request a Return

  1. Contact our team within 7 days of receiving your order.

  2. Provide your order number, item name, and reason for return.

  3. Once approved, we will share the return instructions with you.

  4. The product must be securely packed and returned in its original condition.

📩 Email: infoo.jewelsalbahrain@gmail.com
📱 Phone / WhatsApp: +971 50 893 0547


4. Refund Process

  • Once your return is received and inspected, we will notify you regarding approval or rejection.

  • Approved refunds are processed within 5–10 business days to your original payment method.

  • Delivery or handling charges (if any) are non-refundable.


5. Exchanges

If you wish to exchange your item for another product or size, please contact us within 7 days of receiving your order.
Exchange requests depend on stock availability and product condition.


6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and share clear photos.
We will replace the item or issue a full refund at no extra cost.


7. Contact Details

Jewels Al Bahrain
📍 Office 12, Al Seef Tower, Rd 2802, Block 428, Seef, Manama, Bahrain
📱 +971 50 893 0547
📩 infoo.jewelsalbahrain@gmail.com